Cake by post is a product prepared and packed for a parcel journey. Our postal collection includes honey-cake slices, cake cards and other gift formats. A tall decorated celebration cake needs a separate conversation about collection or delivery.
Start with the recipient's address, the date you would like the gift and the amount of cake you want to send. We can then confirm the product and delivery arrangements before you order.
Check what is in the product
Similar names can describe different quantities. Honey Cake by Post contains one slice, approximately 55 g, while Cake by post contains two slices, approximately 110 g in total. The Happy Birthday Cake Card also contains two slices, with a personalised card and gift presentation.
Choose by contents and presentation rather than assuming a hamper or cake card always contains more cake. Our gift-format comparison explains the options.
Separate preparation, dispatch and arrival
| Stage | What it means | What to confirm |
|---|---|---|
| Preparation | Making and packing the selected product | When the order will be ready |
| Dispatch | Handing the parcel to the delivery service | The planned posting date |
| Delivery | The parcel travelling to the recipient | The service, estimate and any guarantee |
An aim for next-day delivery starts from dispatch; it does not mean every order placed today can arrive tomorrow. Preparation and service availability both matter. Weekends and bank holidays can affect the plan.
Free tracked delivery to mainland England, Scotland and Wales is included with our postal products. Standard arrival dates are estimates unless we expressly agree a required delivery date. If your gift must arrive for a particular occasion, please contact us before ordering. We will confirm the preparation and delivery arrangements before payment. Read our delivery policy for the current arrangements.
Give us the recipient's complete details
- Use the recipient's full name and address, including flat, building or business name where needed.
- Check the postcode and whether the parcel goes to a home, reception desk or shared mailroom.
- Make sure the recipient will be at that address and able to follow the product's storage instructions.
- Tell us the occasion date and any access issue before the order is confirmed.
A letterbox-friendly product still needs a suitable opening and an accessible delivery point. If you are unsure, use our letterbox receiving checklist.
Add the message and check allergens
Some products offer a gift note, some a message on the card, and some a photo or message on the cake. Check the selected product's options and spelling before confirming it. Our cake-card guide shows how card and cake work together.
Honey-cake postal products list wheat, eggs and milk. Our kitchen handles allergens and cannot guarantee that any item is completely free from cross-contact. If the recipient has an allergy, check our allergen information and speak to us before choosing the gift.
When the parcel arrives
Check the packaging and follow the storage and use-by instructions supplied for that product. Postal packaging is not a reason to ignore its care instructions. If the packaging or cake is damaged, keep the order details and take photographs so we can investigate.
For a delayed parcel, check any tracking information provided and contact us with the order details. We will explain the next step. Our delivery and returns page sets out how delivery problems are handled.
