Delivery and returns
We offer collection from Leeds, local delivery and, by prior arrangement, cake delivery across the UK.
Send us your date, postcode and the cake you have in mind. We’ll confirm the suitable delivery option, date and any delivery charge before you book.
Quick summary
- Cakes by Post include free tracked UK mainland delivery.
- Bespoke cakes are available for collection from Leeds or delivery by arrangement.
- UK-wide delivery is available for selected bespoke cake orders by prior arrangement.
- We’ll confirm the delivery method, date and any charges before you book.
Cakes by post across the UK mainland
Our Cakes by Post range includes cake slices and other bakes carefully packed for delivery to mainland England, Scotland and Wales. Free tracked delivery is included with our postal products.
We do not deliver to Northern Ireland or offshore islands, including the Scottish islands, Isle of Wight, Isles of Scilly, Isle of Man and Channel Islands.
We’ll confirm the delivery arrangements before you pay. Standard delivery dates are estimates unless we expressly agree a required delivery date with you.
Need your order by a specific date? Please contact us before ordering. We’ll check whether we can meet your date before you pay.
Same-day delivery in Leeds
Need a cake today? We offer same-day delivery in Leeds and surrounding areas when availability allows.
Send us your postcode and what you’re looking for. We’ll confirm whether same-day delivery is available and the cost.
Damaged orders, cancellations and returns
If your order arrives damaged or there is a delivery problem, please contact us as soon as possible. Send us your order details and, where practical, photos so we can look into the issue and help with the next step.
If you need to cancel your order, please contact us as early as possible. Where no statutory change-of-mind right applies and we agree to cancel, any deduction will reflect our direct loss. This can include work completed and non-recoverable ingredients, materials or other costs, even if preparation has not started.
We’ll take reasonable steps to reduce our loss, explain any deduction and refund the remaining balance of your payment. Any more favourable cancellation or refund terms already agreed for your order continue to apply.
This does not affect your statutory rights if your order is faulty, damaged, not as described or not fit for purpose.
For full details, including your rights if delivery is delayed, please read our Terms & Conditions.
