Allergen information

Allergens and kitchen handling

We use ingredients that contain allergens, including milk, eggs and wheat. Other allergens vary by recipe and supplier.

If you have an allergy, intolerance or coeliac disease, please contact us before ordering. We’ll check the exact product, current recipe and supplier information with you.

Our kitchen handles allergens and is not an allergen-free environment. Please check the allergen information for your exact product, including any advice about cross-contamination.

Check the exact product

Allergen information can change when a recipe, filling, decoration or supplier ingredient changes. Please check the exact product instead of relying on a category name or an earlier order.

We provide written allergen information with food supplied at delivery or collection. Read more in our allergen terms.

Bespoke cakes

  • Tell us the cake design, flavour, filling and decoration you are considering.
  • Bespoke details can change which ingredients are used.
  • We’ll confirm whether we can meet your requirements and provide product-specific allergen information before you agree the booking or make any payment.
Browse cakes

Cakes by post

  • Read the Ingredients section on the exact product page.
  • Send us the product link and the allergen or ingredient you need to avoid.
  • We’ll check the current recipe and any supplier “may contain” information with you.
Browse cakes by post

What to send us

  • The exact allergen or ingredient you need to avoid, even if it is not one of the 14 allergens covered by UK labelling rules.
  • The product link, cake design or flavour you are considering.
  • Whether you need a bespoke cake or a cake by post.
  • The date you need it.

For general information about the allergens covered by UK food labelling rules, read the Food Standards Agency’s allergen guidance.

Common questions

Can you check a specific product before I order?

Yes. Send us the exact cake or postal product, the allergen or ingredient you need to avoid, and the date you need it. We’ll check the current recipe and supplier information before you order.

Is your kitchen an allergen-free environment?

Our kitchen handles allergens and is not an allergen-free environment. Please check the allergen information for your exact product, including any advice about cross-contamination.

Does vegan-friendly or gluten-friendly mean allergen-free?

No. Vegan-friendly or gluten-friendly wording does not mean a product is free from allergens or suitable for someone with an allergy or coeliac disease. Please contact us about the exact product before ordering.