Frequently Asked Questions
Everything you need to know about my Ukrainian-style cakes
Send the date first. Then tell us the size and what sort of cake you want. Photos help, even if they are just screenshots. That is enough for us to prepare a quote.
Most celebration cakes are collected from Leeds. We can deliver locally on some orders, but we need the postcode first. Posted cakes are a separate range. We do not send tall buttercream cakes by courier.
For most celebration cakes, two to three weeks. Wedding cakes and detailed work need longer, usually four to six weeks. If the date is close, still ask.
Sometimes. Tell us exactly what needs to be avoided before we confirm. A gluten-free request is not the same as a serious allergy, and some cakes are easier to adapt than others. Products are made in a kitchen that handles allergens, so no item can be guaranteed completely free from cross-contact. If you have an allergy, intolerance or coeliac disease, please read our allergen information and ask before ordering.
We usually accept bank transfer, card or cash on collection. If your order needs a deposit or final-payment deadline, we’ll confirm both in your quote before you book. We can invoice business and event orders.
Please tell us as early as possible. If we have not started preparing your order, we can cancel it and refund your payment. Once preparation or baking has begun, made-to-order and perishable products are not eligible for a change-of-mind cancellation or refund. This does not affect your statutory rights if an order is faulty, damaged, not as described or not fit for purpose. If you need to move the date, we’ll check whether another slot is available.
Yes. We can go through portions, design, flavours and delivery, and arrange a tasting if that helps. Wedding dates go much earlier than birthday cake dates, especially in spring and summer.
Yes. The ones people ask for most are Medovik, Kyiv cake and Napoleon. If you are not sure which one to choose, tell us what you usually like and we’ll narrow it down.
Usually it is the texture first. A lot of Ukrainian cakes are built in thin layers instead of one thick sponge, so they eat differently. Medovik is soft honey cake with cream between the layers. Napoleon is pastry with custard.
Yes, if the date works. Send the guest numbers, the date and what you need, and we’ll tell you quickly if we can do it.